Customer Story - Ørsted

Planning of Meetings at Ørsted Streamlined with Resource Central

Background

The Ørsted group is one of the largest energy groups in Northern Europe with headquarters in Denmark, and 48 departments in Denmark, the United Kingdom, Germany, Holland, Poland and Norway. The approximately 7,000 employees spread across those six countries all use Resource Central to book rooms, equipment, video connections and refreshments for more than 1,000 meetings held each day.

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Ørsted

Planning of Meetings at Ørsted Streamlined with Resource Central

The Challenge

Merging various company locations

Ørsted was founded in 2006 when a number of existing energy companies from various locations merged. This brought about a pressing need for a coordinated meeting reservation system catering to every department within the group.

Also, it was important for the company to have the ability to book meeting rooms, equipment and order refreshments in one place. Moreover, 100% integration of the calendar with Microsoft Exchange and Outlook was a key requirement, as well as the wish to have local and global support.

The Solution

Improved efficiency

The company decided to implement Resource Central booking solution for Microsoft Outlook and Exchange and to collaborate with Add-On Products to develop additional functionality.

With Resource Central’s advanced booking solution, planning meetings is done much more quickly than before, leading to significant gains in efficiency. It also means that employees can do this interdepartmentally in one run in all six countries and regardless of whether they are working at home or in the office.

Also, Ørsted acquired a solution that includes support, which is something that all users and the IT department are really pleased about.

The company

Industry

Energy

Location

Denmark

Employees

ca. 7,300

“We know that we save a lot of time when planning meetings. Now it only takes us a few extra seconds to book service when reserving a meeting room. We have around 7,000 employees using Add-On Products’ booking system, though many don’t realize it.”

Tina Lund Bonne, Technology Consultant, Ørsted

Quote

Ørsted uses this software solution to streamline meetings:

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