The World’s Largest Home Improvement Retailer Chooses Resource Central
Resource Central Software is used to schedule over 200 conference rooms and 100 types of conference equipment at 15 sites across the globe.
Quick Facts
The world’s largest home improvement retailer transitioned from Lotus Notes® to Microsoft Exchange® 2003 to improve its ability to schedule conference rooms and AV equipment across 15 international sites, including South America, Mexico, China, Taiwan, and more.
The company needed a product that could schedule over 200 conference rooms and on-site equipment such as overhead projectors, laptops, DVD equipment, and flip charts, while also managing video conferencing. It also required a scalable tool to support future services like fleet scheduling and food service options.
This industry leader selected Add-On Products’ Resource Central software for its global resource scheduling needs.
Business Situation
In a competitive market where profitability depends on low-cost purchasing, effective merchandising, and quick decision-making, employees need reliable tools for site-to-site communication across countries. This organization required a robust solution to support efficient global collaboration.
The Solution: Resource Central
Before selecting Resource Central, the company used Lotus Notes® for scheduling but found it inadequate for managing the complexity of its international scheduling environment. With 15 global sites, video conferencing bridges, and over 100 types of conferencing equipment, a more advanced solution was needed.
Resource Central enables online meeting scheduling via forms that notify relevant departments based on location and equipment needs. It ensures consistency across international boundaries and streamlines site-to-site meeting organization.
The company is also considering using Resource Central to manage its global fleet of cars and trucks and to add food service options to meeting bookings. It also looks forward to the potential of rolling out new services such as adding food service options when scheduling a meeting.
Resource Central simplifies meeting planning and organizing in Microsoft Outlook®. It saves money, increases service levels, reduces meeting budgets, and integrates easily with existing systems.
Key Benefits
- Manages international scheduling environments
- Handles complex scheduling scenarios
- Provides flexibility for special use cases
- Allows 24/7 access to resources
- Delivers an efficient scheduling environment
- Provides ease of use for IT and end users
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