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The Importance of Visitor Management: Protecting Your Business and Improving Customer Service

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The Phases of Visitor Management Your company’s reception area is the gateway to your office. Visitors to your office come in different shapes and sizes. They could be anyone from potential new hires coming in for an interview, to important clients. Regardless of the types of visitors you’re expecting, it’s important to process them quickly and efficiently while giving them a warm welcome.    Visitor management consists of a few different phases: before the visit, the moment the visitor arrives, their stay, and the moment they leave. It’s important to carefully consider each phase of this process when receiving guests.   Inform Visitors Before Their Arrival   Arm your visitors with plenty of information about the visit before they arrive. For example, you could provide them

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  • Visitor management consists of different phases. It’s important to carefully consider each phase of this process when receiving guests.
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Things You Should Do After Every Meeting

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Do you feel like your meetings are a waste of time and that they aren’t achieving their objectives? Maybe it’s not your meetings that are the problem, but what happens (or doesn’t happen) afterward that is the cause for concern.    We spend a lot of time talking about how to prepare for a meeting, as well as how to facilitate effective meetings, but just because a meeting finishes does not mean that the work is over. It’s risky to assume that because you had a great discussion during your meeting, the ideas you talked about will be acted upon or even remembered. Take the following steps after your meeting to maximize results and ensure that progress is made post-meeting.   Distribute meeting minutes

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Productive Meetings – How to Set an Effective Agenda and Accomplish Your Meeting Objectives

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Why You Need to Prepare an Agenda? We’ve all been in meetings that veer off topic or in which participants are unprepared. In order to prevent this from occurring and avoid wasting people’s time, it’s important to start your meetings with a clear agenda. A well-written meeting agenda helps participants come better prepared and stay on task. A meeting agenda is also helpful in allocating time, getting everyone on the same page, and identifying when a discussion of a particular topic is complete. When problems occur during a meeting, a meeting agenda can bring the conversation back on course and help your team address issues. A meeting agenda outlines all of the topics that your meeting will cover and allots time to each topic. The following

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  • Make a well-prepared meeting agenda and stay focused during your meetings.
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Improve Your Meetings with Design Thinking

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Organizations hold more than 3 billion meetings each year. Executives spend nearly half of their time at work in meetings. While meetings can be instrumental in helping an organization make informed decisions and improve collaboration, they can also be a waste of time if you don’t plan them thoughtfully.   A great way to breathe new life into your meetings is by applying design thinking. Design thinking is a concept that originated at Stanford’s d.school and was popularized by the founder of IDEO, David Kelly. The design thinking methodology is typically used to create innovative products and services as well as solve complex problems. It is an ideation method used by designers but it can also be applied to other areas.   By applying design thinking

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  • Implement design thinking for meetings to create more effective and relevant meetings.
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How to Develop an Effective Meeting Agenda

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We’ve all been a part of meetings that get off track, with meeting organizers seem ill-prepared. These kinds of problems usually stem from the fact that the meeting organizer did not provide an effective meeting agenda. An agenda sets expectations for participants and helps them prepare for the meeting. Before scheduling a meeting, the first question to ask yourself is, “What do I want to accomplish with this meeting?” Once you’ve identified a purpose and goal for your meeting, you can create the agenda. In other words, begin with the end in mind. An agenda stating the purpose and goal of a meeting helps attendees stay focused. Preparing your agenda in advance will help you prioritize topics for your meeting and ensure that you don’t miss

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