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Designing a Positive Visitor Experience That Leaves a Strong Impression

BLOG__Designing-a-Positive-Visitor-Experience-That-Leaves-a-Strong-Impression

We all know that first impressions count. When you invite a potential business partner to your office, or you host a group of clients for a lunch meeting, you want to be sure that the experience from the moment they walk in the door is one that will leave them with a positive image of your company. Before mapping out how you will create a positive visitor experience, it’s crucial to identify who your visitors are and why they are visiting you. Map out the ideal experience for each visitor type and scenario separately.   Identify Touchpoints   Once you have identified who will be visiting your office and why, determine which touchpoints visitors will interact with at your office. They may include the

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