Blog

Blog

Why It’s Crucial to Choose a Software Vendor That Offers a Maintenance Program

Why It’s Crucial to Choose a Software Vendor That Offers a Maintenance Program

Choosing the right software and vendor for your organization is an important decision. You have to pick a software vendor that will be with you for the long haul and not disappear after the sale. Software support and maintenance is an integral part of your software investment. The larger the investment or the longer you expect to have the software operational and in use, the more important it is to consider investing in a support agreement. A support agreement is typically a service agreement where a customer is entitled to receive specific services for certain software for a specified period of time. A support agreement may be a fixed-fee, fixed-term agreement or an automatically renewed agreement. When choosing new software for your organization, you

 ...
Continue reading
  0 Comments
0 Comments

Here’s How Add-On Products Provides Worry-Free Software Implementations

Here’s How Add-On Products Provides Worry-Free Software Implementations

Implementing software is an extensive process that can affect all areas of your business. A successful software implementation is one that runs smoothly and comes in under or within your budgeted price tag. In order to avoid costly setbacks, it’s important to carefully select the right software and vendor to work with, checking references along the way. Factors to consider when selecting software include the vendor’s industry expertise and the caliber of their customer support. At Add-On Products, we consider ourselves your partners when implementing software at your facility. The following are a few key best practices that we keep in mind in order to successfully implement software for our customers. Put Together a Project Plan A project plan defines success upfront, so

 ...
Continue reading
  0 Comments
0 Comments

The Benefits of Evaluating Software with a Proof of Concept Before Purchase

The Benefits of Evaluating Software with a Proof of Concept Before Purchase

Selecting software is one of the most difficult decisions that an organization can undertake. While downloading a free trial or signing up for an online demo can be a helpful way to evaluate software, completing a proof of concept (POC) may be an appropriate next step in some instances. A proof of concept is a product demo that allows you to test a solution thoroughly prior to purchasing it. Implementing a proof of concept involves bringing the software in-house to ensure that it works in your environment and functions in the proposed manner. A proof of concept enables you to determine whether a solution is appropriate for your organization’s needs and goals. You can see and experience the core functionality of the software as well as determine

 ...
Continue reading
  0 Comments
0 Comments