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Visitor Management Solutions That Make Receptionists–And Visitors–Happy

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Your reception area is literally and figuratively the doorway to your business. Clients and visitors form their first impression of your company when they enter your reception area, and first impressions can be hard to shake. From the way you greet visitors to how the whole visitor registration process is handled, your reception area’s workflow, or lack thereof, can make or break your reputation. Visitor management software helps to streamline the process of welcoming and registering visitors, so receptionists can focus on offering friendly, helpful service.  Receptionists are often responsible for a number of different tasks in the office, from answering phones and emails to checking the mail and putting out fires of all kinds. Greeting and registering visitors is one of many important tasks that receptionists

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Creating a Healthy Food Environment at Your Worksite with Nutritional Menu Items

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People spent a lot of their time at work and therefore get most of their food away from home and at worksite food service venues. Having healthy food available and providing detailed nutritional information helps employees make healthier food choices. If healthy food is not available or if the food is not clearly labeled with nutritional information, people may end up consuming foods that are higher in calories and lower in nutritional value. To aid in creating healthier food environments and shaping better food choices, legislation in the EU and the US is requiring worksite canteens and catering service providers to provide employees with nutritional information about each of their menu items.   Menu labeling is the practice of providing information about calories, fat, sodium, and other

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Add Customizable Nutritional Information to Your Catering Menus in Resource Central

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In both the EU and the United States, menu labeling requirements have become more stringent in recent years. Menu labeling has gone beyond just being required for in-store menus and now also applies to in-house catering programs that serve companies. For catering service providers to comply with such legislation, it’s helpful to have access to resource booking software that allows for the entry and customization of nutritional information. Ordering food and refreshments for meetings used to be a chore for office staff. The kitchen staff servicing those orders also had to deal with manual, time-consuming processes. Resource Central resource booking software from Add-On Products provides corporate kitchens and cafeterias with tools that allow them to streamline and better manage their workflow. Resource Central also simplifies the

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Why Add-On Products’ Customer Service and Tech Support Is Top-Notch

Why Add-On Products’ Customer Service and Tech Support Is Top-Notch

When you are looking to purchase business software, there will be many companies out there that promise you the moon just to make the sale. However, if that product ever malfunctions or you encounter other issues with it, you may find yourself out of luck and without the support you need to keep important work processes running. This can spell disaster for any business that’s dependent on information technology. Technical issues can take your business’s focus away from profit-making activities and increase work stress. At Add-On Products, our culture is customer-focused, and it shows in the way that we handle tech and customer service support. Instead of viewing support as a cost center, we see it as an opportunity to innovate and inspire our customers

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How a Shared Calendar Improves Customer Service

How a Shared Calendar Improves Customer Service

A team calendar gives employees a clear idea of what’s happening within their organization, team, or department and keeps everyone in the loop. Having access to multiple calendars ensures that employees who communicate with customers always have the information they need to provide good customer service. For instance, a team calendar could come in handy for receptionists who handle customer requests and consultants who visit customers on-site. The following is some of the information that can be gleaned from a team calendar and passed on to customers:   • Availability: determine whether an employee is available for a call or meeting. • Information about ongoing activities: get a quick overview of projects, meetings/appointments with the customer, deadlines, and more. A web-based group calendar gives

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