Internal communication may not be a top priority for most companies, but it’s a lot more important than you think. Internal communication has a significant impact on your company’s overall performance and doing it well can help your organization function more effectively. According to one study, poor internal communications cost businesses $26,041 per employee each year in lost efficiency.
Internal communication disseminates the information that employees require to get things done and helps them make the right decisions. In addition, effective internal communication increases employee engagement, builds stronger relationships, boosts your company’s competitiveness, and reduces employee turnover.
Without good internal communication, employees often end up working on their own with no direction and no clear goals in mind. They make decisions in a vacuum rather than through collaboration with co-workers. Employee morale can also sink. Ultimately, the negative effects of poor internal communication reach suppliers and employers, who will feel frustrated and take their business elsewhere. Here are 5 ways you can improve your company’s internal communications.
1. Make your objectives and goals public
Publish your company’s objectives and goals for all to see in a prominent place, such as on digital signs that are displayed throughout your office. Digital signs cut through the clutter to deliver important messages to employees with visual appeal. They can be placed in cafeterias, elevators, hallways, and more. Digital signs can be used to reinforce company goals and congratulate employees for their accomplishments, which in turn lifts employee morale.
2. Use mobile tools
Nowadays, employees are frequently on the go and need a way to access information on their smartphones and tablets. Mobile tools like resource booking software and group calendaring software enable employees to stay on top of their schedules and those of their team members, even if they are on the road or visiting clients. Having access to such tools is particularly important for companies that have remote or flexible employees.
3. Have face-to-face meetings
In today’s tech-driven business world, in-person meetings are becoming a relic of the past. The prioritization of speed and cost savings underestimates the power of face-to-face human interaction, however. Managing a company effectively involves creating strong personal connections, and face-to-face interaction accomplishes that best.
Hold meetings on a regular basis to keep employees updated on the company’s progress toward goals and to discuss future plans. Encourage employees to ask questions and share their ideas – they’ll feel a much stronger sense of belonging and be more motivated if they feel like they have a part in the company’s future. To prepare for meetings and book the necessary resources, it’s best to make use of meeting scheduling software.
4. Display meeting information prominently
Display meeting information and schedules prominently throughout the workplace using digital signs. Digital signs can be displayed right outside of meeting rooms, so employees can glance at them to find the right meeting room quickly. Digital signs with touch screens can also be used to book, extend or cancel meetings with ease, directly from the meeting room sign. Digital meeting room signs keep employees informed about meetings and other events taking place throughout the office.
5. Incorporate remote and flexible workers into the office environment
Since today’s workers are frequently on the go, it’s important to set aside workspace at your office that allows remote workers to pop in as needed to get work done. Hot desking and hoteling are popular, flexible workspace solutions that allow users to reserve or immediately occupy unassigned workspaces. You can also set up tables and other open workspaces to encourage impromptu meetings, collaboration, and teamwork. To help remote workers collaborate with team members and remain up-to-date about their work, provide them with productivity-enhancing tools, such as team calendars.
To ensure that your company runs smoothly, it’s essential to maintain effective and seamless internal communications. A key factor in business success, strong internal communication fosters transparency between employees and departments, enhances relationships, and aligns employees with your company’s strategy, priorities, and purpose. Explore Add-On Products’ add-ons for Microsoft Outlook® and Exchange to take advantage of technology’s benefits in the workplace and communicate more quickly and effectively with employees.