Meeting room no-shows aren’t just an inconvenience – they can also be costly for your organization if you don’t keep them under control. A report by Herman Miller showed that meetings cost companies between $30 million and $100 million per year. Studies show that an average of 40% of meetings are no-shows.  Meeting room no-shows take place when someone books a meeting and then cancels it, but doesn’t cancel the room booking. As a result, unoccupied meeting rooms appear as reserved in the meeting booking system. Other employees who are looking for a meeting room may not find one available. A quick stroll around the office would lead them to determine that there are plenty of unused meeting rooms, yet none of them can be

Last year, Add-On Products created a user group in Vejle, Denmark for local Resource Central users. Members of our Maintenance Program had been requesting access to a forum where they could discuss the use of Resource Central, hence this user group was born. The Resource Central user group is dedicated to enhancing the user experience of our software and encourages the sharing of information and product knowledge between users. The first meeting of the user group took place in May of 2018, and the second meeting was held in October of 2018. The next meeting is coming up this spring.  The user group meetings are facilitated by Add-On Products’ Product Specialists. During these meetings, our specialists announce new and upcoming features in Resource Central. Participants get to

Your company’s reception area is the gateway to your office. Visitors to your office come in different shapes and sizes. They could be anyone from potential new hires coming in for an interview, to important clients. Regardless of the types of visitors you’re expecting, it’s important to process them quickly and efficiently while giving them a warm welcome.    Visitor management consists of a few different phases: before the visit, the moment the visitor arrives, their stay, and the moment they leave. It’s important to carefully consider each phase of this process when receiving guests.   Inform Visitors Prior to Their Arrival   Arm your visitors with plenty of information about the visit before they arrive. For example, you could provide them instructions on

Microsoft Outlook^® is an excellent email client and calendaring solution that many organizations use, but its meeting and resource booking capabilities leave a lot to be desired. From lack of visibility to missing description, using Outlook for meeting and resource booking can present many issues. The following are some of the most common problems that users experience when booking meetings and resources through Outlook^®.   The need to use multiple, disparate systems to book resources and order services   When you book a meeting room, you often need to order additional services like catering or audiovisual equipment. If you’re using Outlook^® to book meetings, this means you’ll have to log into different systems to order catering, create invoices to send to service providers, etc.  

Add-On Products is pleased to announce the rollout of a new Outlook add-in to supplement the existing Resource Finder. The Outlook add-in can be used in Outlook 2016 and newer for PC and Mac. This is a major enhancement since Mac users were previously unable to use the Resource Finder. The Outlook add-in has a completely new look and feel and is integrated into the meeting booking screen/window. Below are some of the features you’ll find in the Outlook add-in.   Icons for Room Features  Icons representing room features, such as podiums and videoconferencing equipment, can be added to Resource Central when it is configured. These icons are displayed in the Outlook add-in when you select a room, enabling quick visual recognition and making it