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How Customers Influence the Development of Add-On Software

How Customers Influence the Development of Add-On Software

Add-on software is an extension that provides extra features to a software program or platform. Add-on software can extend the specific functions of a program or give it new capabilities. In order to raise the quality of software and develop features that end users actually need, listening to feedback from users is very important. One of the biggest mistakes that software development companies make is building products that customers don’t want. Many software developers create more features than customers will ever use because they mistakenly believe that they know what users need better than the users themselves. In order to avoid this mentality and deliver a satisfactory product, it’s crucial to identify customers and listen to their needs. Make request for features for our add-on software

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  • Let your voice be heard by joining Add-On Products’ Maintenance Loyalty Program
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Group Calendar for Outlook®: What Functionality Is Lost When Migrating from IBM Notes to Microsoft Outlook®?

Group Calendar for Outlook<sup><sup>®</sup></sup>: What Functionality Is Lost When Migrating from IBM Notes to Microsoft Outlook<sup><sup>®</sup></sup>?

IBM Notes, formerly known as Lotus Notes, offers business collaboration tools, including email, calendars, and contact management. One of the more useful features of IBM Notes is its group calendaring and scheduling functionality. A group calendar gives you a user-friendly overview of team members’ calendars, allows you to quickly determine whether people are available at a specific time or date, and provides you with planning tools. However, a growing number of organizations are making the decision to migrate from IBM Notes. Many users believe that IBM Notes has not kept pace with innovation and has become outdated in today’s web, mobile, and social context. Microsoft Outlook® is seen as a more appealing option because of its ease of use, large user base, and flexibility. The problem is that

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  • Add-ons for Outlook® could aid you in your meeting booking woes by for instance enabling meeting scheduling anytime, anywhere on a web app
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Add Extra Features to Your Current IT System with Outlook® Add-Ons

Add Extra Features to Your Current IT System with Outlook<sup><sup>®</sup></sup> Add-Ons

Microsoft Outlook® is a popular email and calendaring solution, but it has its limitations. A Microsoft Outlook® add-on adds new features to Outlook® or modifies its existing functionality, streamlining tasks and saving users time. It’s advantageous to use add-ons that lend extra functionality to a familiar environment like Outlook® rather than buy new software to replace Outlook®. Little training is required since users are already familiar with Outlook®. It is also easier for an IT department to provide users with support since they already have experience with Outlook®. Furthermore, add-ons are more likely to achieve effective user adoption since users are already comfortable with Outlook® and don’t have to get accustomed to a new program. Add-ons, also known as add-ins, plug-ins, or extensions, are small pieces of software

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  • A meeting room booking add-on makes it possible to book meetings and order additional resources as an extension of Outlook®’s calendar
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Streamline Call Center Booking with a Group Calendar

Streamline Call Center Booking with a Group Calendar

Many companies use internal call centers and service desks to set up appointments with new and existing customers. For instance, a bank may use its service desk to schedule meetings between customers and financial advisors. It is essential for call centers to use a group calendar that displays employees’ schedules in real-time, so their representatives can easily schedule appointments. A group calendar that integrates with Microsoft Outlook® gives call center and service desk staff the ability to book an appointment directly in an employee’s Outlook® calendar. Benefits of Using a Group Calendar at a Call Center/Service Desk Let your call center or service desk easily schedule appointments with clients and customers A shared group calendar provides a user-friendly overview of multiple Microsoft Outlook® calendars, making it possible

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  • Let your call center or service desk easily schedule appointments with clients and customers with group calendar software
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Team Calendar Outlook®: The Benefits of Using a Group Calendar

Team Calendar Outlook<sup>®</sup>: The Benefits of Using a Group Calendar

When Yahoo CEO Marissa Mayer banned telecommuting at the company, the Internet was up in arms. Yet, despite this high-profile decision to limit remote working arrangements, the practice of telecommuting continues to gain ground. According to an Ipsos/Reuters poll, one in five workers around the globe telecommute frequently and nearly 10% work from home every day. Advances in technology have made it possible for employees to work efficiently without always being at their desks. In fact, studies have shown that properly managed telecommuters are more productive than full-time, in-office workers. A key tool that enables companies to effectively manage remote workers and coordinate team projects is a web-based team calendar for Outlook®. A team calendar for Outlook® keeps remote workers and employees who are frequently on the road

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  • Not only does a team calendar for Outlook® improve internal communication, it also enhances the visitor management process
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