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How a Shared Calendar Improves Customer Service

How a Shared Calendar Improves Customer Service

A team calendar gives employees a clear idea of what’s happening within their organization, team, or department and keeps everyone in the loop. Having access to multiple calendars ensures that employees who communicate with customers always have the information they need to provide good customer service. For instance, a team calendar could come in handy for receptionists who handle customer requests and consultants who visit customers on-site. The following is some of the information that can be gleaned from a team calendar and passed on to customers: • Availability: determine whether an employee is available for a call or meeting. • Information about ongoing activities: get a quick overview of projects, meetings/appointments with the customer, deadlines, and more. A web-based group calendar gives employees access

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  • Improve efficiency with a shared calendar
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Plan and Evaluate projects with a Team Calendar for Outlook®

Plan and Evaluate projects with a Team Calendar for Outlook<sup><sup>®</sup></sup>

Projects typically consist of an endless amount of events, meetings, appointments, and deadlines. Keeping track of everything and communicating with everyone on your team can be challenging without a team calendar at your fingertips. A team calendar, also known as a group calendar, makes it easier to keep track of important project events and deliverables. One of the keys to a project’s success is visibility, and a group calendar provides that visibility to your team. A team calendar keeps your team on the same page regarding what is going on and what other team members are working on. Boost your team efforts with a team calendar for Outlook® A team calendar for Microsoft Outlook® and Exchange has the familiar and user-friendly interface of Outlook®, yet with increased efficiency

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  • Improve communication between team members with a team calendar for Microsoft Outlook®
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Benefits of Office 365: Outlook® and Other Microsoft Office Tools in the Cloud

Benefits of Office 365: Outlook<sup>®</sup> and Other Microsoft Office Tools in the Cloud

Did you know that Add-On Products’ meeting and resource booking software for Microsoft Outlook®, Resource Central; our team calendar software for Microsoft Outlook®, Exchange Central; and our digital meeting room sign software, Digital Sign Service, all support Office 365? What is Office 365? An increasing number of companies migrate to Office 365. Is your company considering following suit? Office 365 is Software as a Service (SaaS) that brings together Microsoft’s various productivity tools and puts them in the cloud. Many of the trusted and familiar communication and collaboration solutions that we have come to rely on in the modern workplace are now available around the clock via Office 365, simplifying the way we work. Using Office 365 boasts a number of benefits, including

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  • Schedule meetings and access group calendars in the cloud
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Plan Projects More Efficiently with a Team Calendar for Outlook®

Plan Projects More Efficiently with a Team Calendar for Outlook<sup>®</sup>

If you’re working as part of a team, a personal calendaring solution probably won’t suffice. A team calendar for Outlook® allows you to coordinate schedules and manage activities, tasks, and meetings among team members. With a group calendar, you can monitor all of your deadlines from a single place. A team calendar aligns people, tasks, and meetings, so you know exactly who is doing what and when. It also arms you with powerful tools that save you time and simplify project planning and execution. A group calendar allows you to keep track of your projects and your colleagues’ schedules in one place. A team calendar for Outlook® integrates seamlessly with Microsoft Outlook®, so you don’t have to learn a new system or manage separate group calendar software. A

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  • Enhance your group efforts with a team calendar for Outlook®
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Email Signature Tool: How a Company-Wide Email Signature Enforces Your Brand

Email Signature Tool: How a Company-Wide Email Signature Enforces Your Brand

Building a memorable brand isn’t just something that big companies do. It is essential to the success of your business, no matter the size. Whether you just started your company or you have been around for a while, strengthening your business’s brand is an important, ongoing task. Most companies use their logo anytime they correspond in an official manner, such as when they send letters to customers using a company letterhead. A company-wide email signature that includes your company logo enhances your branding by helping you achieve the following: Visibility Consistency Repetition Professionalism All branding elements, including your website, email signature, letterhead, and business cards, ought to coordinate with one another to deliver a consistent, professional image of your company. With an email signature tool, you

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  • Maximize the marketing and branding potential of company emails with Mailbox Central
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