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5 Interesting Benefits of Remote Working for Your Company
Save money and boost productivity by implementing remote working in your company

5 Interesting Benefits of Remote Working for Your Company

Remote working has become the norm, especially among technology companies. Remote work has disrupted the traditional 9-to-5 routine, but some organizations are still reluctant to depart from standard practices and remain uncertain about how to manage remote workers and their productivity. A few years back, Yahoo CEO Marissa Mayer, who was newly promoted to her executive role, ended Yahoo’s longstanding remote working policy, leading to backlash from staff. Despite Mayer’s infamous stance, a growing number of organizations are recognizing the benefits of remote working. Employees love it because ...

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Tools That No Call Center/Reception Should Go Without - Add-On Products Blog
Keep track of multiple Outlook calendars with our team calendar software

Tools That No Call Center/Reception Should Go Without - Add-On Products Blog

Many companies struggle to handle incoming calls effectively and could use help in improving their customer service. There are several tools available, including group calendars and resource scheduling software, that can help improve communication, efficiency, and service in your company’s call center. Your call center/reception sets the tone for your company and creates expectations about the level of service you offer, so it’s crucial that your staff project as positive an image as possible when answering calls. Taking care of callers and making them feel well informed and appreciated ...

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Email Signature Software: How to Leverage the Marketing Benefits of Everyday Company Emails
Why not use your email signature as your digital business Card?

Email Signature Software: How to Leverage the Marketing Benefits of Everyday Company Emails

One of the most overlooked methods for marketing your company is email, and we’re not talking about email newsletter marketing – we’re talking about the emails that employees of your company send to clients, vendors, and associates on a daily basis. Company email signatures are powerful yet simple branding tools. An email signature is information added at the end of an outgoing email to let people know who you are, what organization you work for, etc. Simply put, an email signature is like a digital business card.   These days, most people are constantly bombarded by emails. A branded ...

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Buying New Software? Keep Technical Difficulties at Bay with a Software Maintenance Program.
Keep your products up-to-date. Add-On Products Maintenance Program grants you access to all updates

Buying New Software? Keep Technical Difficulties at Bay with a Software Maintenance Program.

Evaluating and purchasing software is not a decision to take lightly. One of the many important factors to consider when selecting software is technical support. Knowing that someone is available to answer your questions, help you resolve issues, and fix bugs is reassuring and can make or break your decision to purchase a software program. According to Capterra’s B2B software report, tech support availability was the third most important factor in software selection among survey respondents.   When shopping around for software, you’ll find that some vendors promise you the moon in order ...

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How Team Calendar Software Can Improve Call Center Management
Save time with Team Calendar Software from Add-On Products

How Team Calendar Software Can Improve Call Center Management

Effectively managing your time is one of the most important aspects of running a call center. Every minute that is wasted in a call center can hurt your company’s bottom line, which is why it’s important to manage incoming calls as quickly and efficiently as possible. Team calendar software is a powerful planning tool that can help call center representatives arrange appointments and meetings with greater ease and precision. In order for a call center to function properly, there needs to be a high degree of organization. Otherwise, chaos could ensue. A team calendar helps call center agents ...

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