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Tools That No Call Center/Reception Should Go Without - Add-On Products Blog
Keep track of multiple Outlook calendars with our team calendar software

Tools That No Call Center/Reception Should Go Without - Add-On Products Blog

Many companies struggle to handle incoming calls effectively and could use help in improving their customer service. There are several tools available, including group calendars and resource scheduling software, that can help improve communication, efficiency, and service in your company’s call center. Your call center/reception sets the tone for your company and creates expectations about the level of service you offer, so it’s crucial that your staff project as positive an image as possible when answering calls. Taking care of callers and making them feel well informed and appreciated ...

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5 Benefits of Using Digital Meeting Room Signs
Display meeting information and keep visitors and employees up to date with digital meeting room sig

5 Benefits of Using Digital Meeting Room Signs

Printed meeting room signs have become outdated. These days, businesses are using digital signs to display meeting schedules and point meeting participants in the right direction. A digital sign is a sleek and innovative way to keep employees and visitors clearly informed of meeting times and locations. Interactive touch screen displays serve as an all-in-one solution for meeting room management. Below are the top 5 benefits of using digital meeting room signs.   1. Display up-to-the-minute meeting room Schedules Using digital meeting room signs allows organizations to display up-to-date meeting ...

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The True Cost of Meetings in Your Organization
Save time and money with our meeting booking software Resource Central

The True Cost of Meetings in Your Organization

According to Atlassian, most employees attend 62 meetings each month. A Bain & Company study showed that one company’s weekly senior leadership meeting consumed 7,000 hours per year for the attendees and 300,000 hours companywide among subordinates in preparation and related meetings. Meetings are necessary for doing business, but research suggests that up to half of the time spent in meetings is wasted and would be better spent on working toward business goals and satisfying customers’ needs. Time is money, and it’s important that companies manage this valuable asset as such. There are ...

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Add-On Products’ Microsoft Outlook<sup><sup>®</sup></sup> Add-Ins and How They Benefit Customers
Save time, enchance productivity and improve communication with our award-winning solutions

Add-On Products’ Microsoft Outlook® Add-Ins and How They Benefit Customers

Add-On Products develops award-winning Microsoft Outlook® add-ins that over 500,000 clients around the world use. Our software ranges from digital signage software to email signature software. We offer a complete set of tools that extend the features of Outlook®, helping organizations save time, enhance productivity, and more. Resource Central: Resource Central is a meeting planning tool for Outlook® that allows users to get an overview of available meeting rooms and resources as well as order extra services. With Resource Central, staff can schedule meetings and invite attendees quickly, so ...

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The MS Society of Canada Saves an Estimated $1.5 Million on Real Estate Costs, Thanks to Resource Central
By implementing Resource Central the MS Society have improved their bottom line

The MS Society of Canada Saves an Estimated $1.5 Million on Real Estate Costs, Thanks to Resource Central

The Multiple Sclerosis Society of Canada (MS Society) is a non-profit organization based out of Toronto that provides services to people with MS and their families. They also fund research to find the cause and cure for MS. At their headquarters in Toronto, the MS Society long struggled to manage meeting room booking efficiently and sought a way to streamline the process. Before implementing Resource Central, the MS Society was using basic Microsoft Outlook® calendars to book meetings. However, the meeting booking process was tedious because they couldn’t get a quick overview of available resources. ...

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