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The Importance of Visitor Management: Protecting Your Business and Improving Customer Service

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Your company’s reception area is the gateway to your office. Visitors to your office come in different shapes and sizes. They could be anyone from potential new hires coming in for an interview, to important clients. Regardless of the types of visitors you’re expecting, it’s important to process them quickly and efficiently while giving them a warm welcome.    Visitor management consists of a few different phases: before the visit, the moment the visitor arrives, their stay, and the moment they leave. It’s important to carefully consider each phase of this process when receiving guests.   Inform Visitors Prior to Their Arrival   Arm your visitors with plenty of information about the visit before they arrive. For example, you could provide them instructions on

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  • Visitor management consists of different phases. It’s important to carefully consider each phase of this process when receiving guests.
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The Top Meeting Room and Scheduling Problems in Outlook®

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Microsoft Outlook® is an excellent email client and calendaring solution that many organizations use, but its meeting and resource booking capabilities leave a lot to be desired. From lack of visibility to missing description, using Outlook for meeting and resource booking can present many issues. The following are some of the most common problems that users experience when booking meetings and resources through Outlook®.   The need to use multiple, disparate systems to book resources and order services   When you book a meeting room, you often need to order additional services like catering or audiovisual equipment. If you’re using Outlook® to book meetings, this means you’ll have to log into different systems to order catering, create invoices to send to service providers, etc.  

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  • A meeting room booking add-on for Microsoft Outlook® help you expand the capabilities of Outlook to make it a central tool in all aspects of meeting and resource booking in one system.
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What’s New in Resource Central: The New Add-In for Outlook

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Add-On Products is pleased to announce the rollout of a new Outlook add-in to supplement the existing Resource Finder. The Outlook add-in can be used in Outlook 2016 and newer for PC and Mac. This is a major enhancement since Mac users were previously unable to use the Resource Finder. The Outlook add-in has a completely new look and feel and is integrated into the meeting booking screen/window. Below are some of the features you’ll find in the Outlook add-in.   Icons for Room Features  Icons representing room features, such as podiums and videoconferencing equipment, can be added to Resource Central when it is configured. These icons are displayed in the Outlook add-in when you select a room, enabling quick visual recognition and making it easier to find

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  • The new Outlook add-in can be used in Outlook 2016 and newer for PC and Mac.
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Productive Meetings – How to Set an Effective Agenda and Accomplish Your Meeting Objectives

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We’ve all been in meetings that veer off topic or in which participants are unprepared. In order to prevent this from occurring and avoid wasting people’s time, it’s important to start your meetings with a clear agenda. A well-written meeting agenda helps participants come better prepared and stay on task. A meeting agenda is also helpful in allocating time, getting everyone on the same page, and identifying when a discussion of a particular topic is complete. When problems occur during a meeting, a meeting agenda can bring the conversation back on course and help your team address issues. A meeting agenda outlines all of the topics that your meeting will cover and allots time to each topic. The following are some helpful tips for designing an effective

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  • Make a well-prepared meeting agenda and stay focused during your meetings.
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Now There’s a Better Solution to Booking Recurring Meetings with Conflicting Instances

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There’s nothing more frustrating than booking a recurring meeting series, only to have the request declined due to just one or a few conflicting instances in the meeting room. Thanks to the new Resource Central feature, it’s now possible to know if all meeting rooms are available for all recurring meetings.   Even if a meeting room is not available on all the requested dates of a meeting, you can still book the room for the available occurrences. When you try to book a new meeting room, the conflicting dates will all be listed and viewable at a glance. The order form will show the approved dates for booking the meeting room, so you can still book catering to be delivered to that room for those dates.

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  • It's frustrating to book a recurring meeting series if the request is declined due to a few conflicting instances in the meeting room.
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